Tel: 01684 290629
email: info@pbaservice.co.uk
Tel Head Office:- 01684 290629
Tel Swindon:- 01793 538426
Tel Gloucester:- 01452 524708
Tel Worcester:- 01905 619249
Tel Cheltenham:- 01242 279166
email: info@pbaservice.co.uk
Moving to a new POS solution can be a daunting experience taking up valuable time.
Buying your solution online with no ‘on the ground’ help can lead to core installation and setup issues.
Our team of engineers take away this pain ensuring the initial installation and setup is carried out professionally and is bespoke to your business operation.
Full testing is carried out on site ensuring core networking and system infrastructure is configured specifically to your requirements.
A new POS system can be stressful for staff members that’s why our training takes place in your premises where staff members are more relaxed in an environment they are familiar with.
Ongoing support is part of the whole package offered by us. Whether you are looking for advice over the telephone, remote access to your system or a site visit from our engineers you can rest assured that on-going support is only a telephone call away.
Just some of the key features available for Samtouch:-
Floating Operators & Tabs I Dynamic Screen Set-Up I Remote Services I Customer Loyalty I Promotions I Caller ID I Food Allergens I Price Levels I Digital Receipts
Our solution is so easy to use, that staff members can be fully trained in less than 20 minutes.
Although the solution is one of the most feature rich POS solutions in the industry, providing a wealth of management reports, its designed to reduce shrinkage and speed up operation.
Our system delivers fast clerk lay-away or tab operation across multiple terminals as well as easy to use table management, split billing and fast tendering.
With lead thru operation prompting cooking instruction, up selling or cross selling features you can rest assured that the operation is kept simple for the operator but provides every opportunity to increase average transaction value.
Ongoing system maintenance, including product changes, menu changes or screen changes can be completed either on the POS terminal or via our cloud based solution Samtouch Office.
Integrated Card services, with Dojo and Worldpay
The Samtouch Office approach allows you to carry out changes without tying up the POS solution and can even be changed in advance and updated at a specific time selected by you.
Monitoring stock shortage or identifying staff error notification is only a small part of the cloud based back office solution.
With a wealth of management reports available at the touch of a button, Samtouch Office offers an easy to use back office solution cutting down mundane tasks.
Samtouch POS partner with a number of card payment providers, however our preferred provider is Dojo.
Loyalty cards can be issued to customers to earn points and redeem special offers or membership discount.
Promotions can be actively monitored, allowing management to easily adapt promotions for maximum benefit.
With Samtouch any operator can start a 'Sale/Tab' on one terminal and add to or finalise the sale on another terminal.
Utilising tablet operation at the table, speeds up service and dramatically reduces wrong orders.
Samtouch offers up to 6 different price levels per product. These can be used in many different scenarios.
We off the latest range of Sam4s EPOS Terminals, including the Sam4s Titan and Forza range of terminals, and the Hi-Sense 628 10 inch windows tablet.